Bedr Logo MobileBedr Logo Desktop
Login
Back ArrowTerms and Conditions

BedR Terms and Conditions

Effective Date: July 14, 2025

1. Introduction

Welcome to BedR, a digital marketplace designed to connect customers seeking affordable housing options with property owners offering Paying Guest (PG) accommodations and hostels across various locations in India. Our platform aims to simplify the housing search process by providing comprehensive information, including details on rooms, bathrooms, amenities, and pictures, addressing the challenges of limited online resources, lack of information, and high brokerage costs in the traditional housing market. By accessing or using the BedR platform, you agree to be bound by these Terms and Conditions, which constitute a legally binding agreement between you and BedR (BedR Realcon Private Limited). Please read these terms carefully before using our services. If you do not agree to these terms, you may not access or use the BedR platform.

2. User Guidelines and Acceptable Uses

BedR is committed to providing a safe, reliable, and efficient platform for all users. To ensure a positive experience and maintain the integrity of our marketplace, all users must adhere to the following guidelines and acceptable use policies. Any violation of these policies may result in the suspension or termination of your account, removal of listings, and/or other appropriate legal action.

2.1 Prohibited Behaviors and Activities

Users are strictly prohibited from engaging in the following activities on the BedR platform:

  • Illegal Activities: Using the platform for any unlawful purpose or in furtherance of any illegal activity, including but not limited to fraud, money laundering, or the promotion of illegal substances or services.
  • Harmful Content: Posting, transmitting, or sharing any content that is defamatory, obscene, pornographic, abusive, harassing, threatening, hateful, or otherwise objectionable, as determined by BedR in its sole discretion.
  • Intellectual Property Infringement: Uploading, posting, or otherwise transmitting any content that infringes upon the intellectual property rights of others, including copyrights, trademarks, patents, or trade secrets.
  • Misrepresentation and Fraud: Providing false, inaccurate, or misleading information, including but not limited to false identity, property details, pricing, or availability. This includes creating fake accounts or engaging in any form of deceptive practice.
  • Spam and Unsolicited Communications: Sending unsolicited messages, advertisements, or promotional materials (spam) to other users, or engaging in any form of unauthorized commercial communication.
  • System Interference: Attempting to interfere with the proper working of the BedR platform, including but not limited to introducing viruses, malware, or other harmful code, or attempting to gain unauthorized access to our systems or user data.
  • Scraping and Data Harvesting: Using automated systems or software to extract data from the BedR platform for any purpose without explicit written consent from BedR.
  • Harassment and Discrimination: Engaging in any form of harassment, bullying, or discrimination against other users based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.
  • Circumvention of Fees: Attempting to circumvent BedR's revenue model by engaging in off-platform transactions or otherwise avoiding the payment of commissions and fees.
  • Unauthorized Access: Attempting to access accounts or data of other users without authorization.

2.2 User-Generated Content

Users may be able to post, upload, or submit content to the BedR platform, including property listings, reviews, comments, and messages. By submitting content, you grant BedR a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish the content you submit.

BedR reserves the right, but not the obligation, to monitor, edit, or remove any user-generated content that violates these Terms and Conditions or is otherwise deemed inappropriate or harmful.

2.3 Accuracy of Information

Users are responsible for ensuring the accuracy and completeness of all information they provide on the BedR platform, including property details, personal information, and communication. BedR is not responsible for any inaccuracies or misrepresentations made by users.

2.4 Communication

Users agree to communicate respectfully and professionally with other users and with BedR representatives. Any abusive, offensive, or harassing communication is strictly prohibited.

2.5 Reporting Violations

If you encounter any content or behavior on the BedR platform that violates these Terms and Conditions, please report it to us immediately. BedR will investigate all reported violations and take appropriate action.

3. Changes to the Agreement

BedR reserves the right to modify or update these Terms and Conditions at any time, in its sole discretion. We will notify users of any material changes by posting the updated Terms and Conditions on our website and updating the "Effective Date" at the top of this document. We may also provide additional notice, such as through SMS or in-app notifications, for significant changes. Your continued use of the BedR platform after the effective date of any revised Terms and Conditions constitutes your acceptance of the changes. If you do not agree to the revised terms, you must discontinue using the BedR platform.

4. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on the BedR platform, including but not limited to text, graphics, images, software, and the overall design and feel of the platform, are the exclusive property of BedR or its licensors. This intellectual property is protected by copyright, trademark, and other intellectual property laws of India and international treaties. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the BedR platform for your personal and non-commercial use, subject to these Terms and Conditions. You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the BedR platform without the prior written consent of BedR.

Any unauthorized use of BedR's intellectual property is strictly prohibited and may result in legal action. You agree not to reverse engineer, decompile, or disassemble any aspect of the BedR platform.

5. Payment Terms and Subscription Information

BedR operates on a commission-based revenue model. For each successful booking facilitated through our platform, BedR charges a commission of 10% of one month's rent to both the property owner (PG/Hostel) and the customer. This commission is applied per bed booked for one month. By using the BedR platform to make or accept bookings, you agree to these payment terms.

5.1 Commission Structure

  • Property Owners (PGs/Hostels): A commission of 10% of one month's rent is charged per bed booked through the BedR platform. This fee will be deducted by BedR before the rental amount is sent to the property owners.
  • Customers: A commission of 10% of one month's rent is charged to the customer upon successful booking through the BedR platform. This fee is due upon successful booking confirmation.

5.2 Payment Processing

All payments and commissions will be processed through Razorpay, a secure payment gateway integrated with the BedR platform. You agree to provide accurate and complete payment information and authorize BedR to charge the applicable fees to your chosen payment method. BedR is not responsible for any issues arising from incorrect payment information provided by the user.

5.3 Refunds and Cancellations

  • Students may cancel their booking free of charge within 48 hours of approval. Cancellations made after the 48-hour window will result in forfeiture of the full booking amount, including the BedR service commission.
  • No refunds will be issued for cancellations initiated beyond the 48-hour grace period.
  • If a PG owner cancels or withdraws a confirmed booking, the student will receive a 100% refund, including the full booking amount and service commission.
  • PG owners are not eligible for any refunds on booking fees for canceled transactions.

5.4 Pricing Discrepancies

In the event of any pricing discrepancies or errors on the platform, BedR reserves the right to correct such errors and adjust the pricing accordingly. We will make reasonable efforts to notify affected users of any such corrections.

6. Lease Agreements and Responsibilities

BedR acts solely as an intermediary platform connecting students with property owners. BedR does not draft, negotiate, or enforce rental/lease agreements between students and property owners. All tenancy-related agreements, including but not limited to lease terms, rent collection, security deposits, property maintenance, and dispute resolution between the student and the property owner, are solely the responsibility of the student and the property owner. BedR is not a party to any such agreements and disclaims all liability arising from them.

BedR does not hold or manage security deposits. Any security deposit arrangements are made directly between the student and the property owner. BedR is not responsible for the return or forfeiture of security deposits, or any disputes related to them.

Property owners are solely responsible for ensuring that their accommodations meet all safety, hygiene, and legal standards, and for fulfilling all obligations under their agreements with students. Students are responsible for understanding and adhering to the terms of their lease agreements with property owners. BedR does not take responsibility for any issues, damages, or liabilities that arise after the student moves into the accommodation. Our responsibility is limited to facilitating the booking process. Any concerns or disputes related to the occupancy, condition of the property, or interactions between the student and property owner after move-in must be resolved directly between the involved parties.

7. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, your use of the BedR platform, or any bookings made through the platform, you agree to first attempt to resolve the dispute informally by contacting BedR customer support. We will make reasonable efforts to resolve the dispute in a timely and amicable manner.

7.1 Arbitration Agreement

If BedR is unable to resolve a dispute through informal negotiations, you and BedR agree to resolve any remaining dispute through binding arbitration, rather than in court, except as otherwise provided herein. The arbitration will be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, of India, or any statutory modification or re-enactment thereof. The arbitration shall be conducted by a single arbitrator appointed by mutual agreement of both parties. The seat and venue of arbitration shall be Bhopal, and the language of the arbitration shall be English.

7.2 Class Action Waiver

You and BedR agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Unless both you and BedR agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

7.3 Exceptions to Arbitration

Notwithstanding the foregoing, nothing in this Section 7 shall be deemed to waive, preclude, or otherwise limit the right of either party to:

  • Bring an individual action in small claims court;
  • Pursue an enforcement action through the applicable federal, state, or local agency if that action is available;
  • Seek injunctive relief in a court of law in aid of arbitration; or
  • File suit in a court of law to address an intellectual property infringement claim.

8. Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. You agree to the exclusive jurisdiction of the courts located in Bhopal, for any legal action or proceeding arising out of or relating to these Terms and Conditions, except as otherwise provided in the Dispute Resolution section.

9. Disclaimers

THE BEDR PLATFORM AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE BEDR PLATFORM ARE PROVIDED BY BEDR ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. BEDR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE BEDR PLATFORM, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE BEDR PLATFORM, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE BEDR PLATFORM IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BEDR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BEDR DOES NOT WARRANT THAT THE BEDR PLATFORM, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE BEDR PLATFORM, BEDR'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM BEDR ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BEDR WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY BEDR SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY BEDR SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

BEDR DOES NOT ENDORSE OR GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY PROPERTY LISTINGS, USER REVIEWS, OR OTHER CONTENT PROVIDED BY THIRD PARTIES ON THE PLATFORM. USERS ARE SOLELY RESPONSIBLE FOR VERIFYING THE INFORMATION AND SUITABILITY OF ANY LISTINGS BEFORE MAKING BOOKING DECISIONS. BEDR IS NOT RESPONSIBLE FOR ANY ISSUES, DAMAGES, OR LIABILITIES THAT ARISE AFTER THE STUDENT MOVES INTO THE ACCOMMODATION, INCLUDING BUT NOT LIMITED TO PROPERTY CONDITIONS, DISPUTES BETWEEN STUDENTS AND PROPERTY OWNERS, OR THE RETURN OF SECURITY DEPOSITS.

10. Limitation of Liability

IN NO EVENT SHALL BEDR, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE BEDR PLATFORM; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE BEDR PLATFORM; (III) ANY CONTENT OBTAINED FROM THE BEDR PLATFORM; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

BEDR'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR YOUR USE OF THE BEDR PLATFORM SHALL NOT EXCEED THE AMOUNT OF FEES PAID BY YOU TO BEDR IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED INDIAN RUPEES (INR 100), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless BedR, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms and Conditions or your use of the BedR platform. BedR reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with BedR in asserting any available defenses.

12. Termination

BedR reserves the right, in its sole discretion, to suspend or terminate your access to all or any part of the BedR platform at any time, with or without notice, for any reason, including without limitation, breach of these Terms and Conditions. Upon termination, your right to use the BedR platform will immediately cease. If you wish to terminate your account, you may do so by contacting BedR customer support. All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Miscellaneous

13.1 Entire Agreement

These Terms and Conditions constitute the entire agreement between you and BedR regarding the use of the BedR platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

13.2 Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms and Conditions shall remain in full force and effect.

13.3 Waiver

No waiver by BedR of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of BedR to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without the prior written consent of BedR. BedR may assign its rights and obligations under these Terms and Conditions, in whole or in part, at any time without notice to you.

13.5 Force Majeure

BedR shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

Contact Information

For questions or concerns, contact us at:

  • Email: contact@bedrindia.com